The Lack Of Facilities At Soekarno Hatta International Airport


 

Ground Handling (5)

 KELOMPOK 2

  • Ketua              : Prasasti Oktaviani            (224110054)
  • Anggota        : Yuli Yanti                               (224110067)
  • Kelas               : S1 MTU A `10

(TUGAS SETELAH UTS)

 

CLOSING

CONCLUSION

Based on the results of the survey that we did by online, we obtained 51 respondents. The 88% of respondents were 20-25 years, 72% of respondents rarely visited the Soekarno Hatta International Airport, and 59% of our respondents are not satisfied with the services of Soekarno Hatta International Airport facilities.

Conclusions from the survey results that we obtained that the Soekarno Hatta International Airport visitors are not satisfied with the facilities that are available at Soekarno Hatta International Airport especially at Boarding Lounge area. There is need for improvement and modernization. Comfortable place, cleanliness, and security at Soekarno Hatta International Airport should be prioritized in order to increase the visitors’ airports.

 

SUGGESTION

For the management of Soekarno Hatta International Airport, they should be more concerned and pay attention to cleanliness, comfort, and beauty facilities, especially airports boarding lounge and toilet area. There is need for improvement and change as the development of infrastructure for the model construction time, and tools are increasingly modern and sophisticated. Toilets should be cleaned at least every 15 minutes or so and kept to keep the floor dry and fragrant toilet fixed so that users feel comfortable.

For the visitors or the users of Soekarno Hatta International Airport facilities, they need to keep the cleaningness of Soekarno Hatta International Airport environment by no doodling and damaging the existing facilities at the Soekarno Hatta International Airport, as well as maintain cleanliness by removing the waste in place in accordance with the type of waste (organic and non-organic), throw the tissue/ sanitary at appropriate places (not into the closet).

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