English Version


LEADER        :  Erick Firdianto Soekarli (2431.11.013)

Member        :  Aditya Marga Setiawan (2431.11.012)

Erna Setiawati (2431.11.022)

Novia Nur Fitriani (2431.11.011)

Class              : D3 GH 2011

Lecturer           : Eko Probo D.Warpani

Chapter 1



We, from group 5, choose theme about any activity, role, and problem in acceptance import, because acceptance import is one of essential things for importing cargoes activity. We are doing this research base from our field lecture experience held in PT Gapura Angkasa.

Acceptance import is cargoes receiving service from overseas which develops any kind of documents, unloading to warehouse, warehouse movement, break down (mould of cargoes manifestation), damage examination before a cargo is taken by an agent or a consignee who is in Indonesia. The documents are like MAWB, HAWB, cargoes manifestation, irregularity report cargo, and etc.

Acceptance import unit is extremely needed in transaction of import cargoes, yet there are some problems found like receiving damaged goods, lost goods because of unproper arranging, incomplete documents, sudden setback of Warehouse Management System, or late claiming goods. Then which policy should be commited? That is what we are about to discuss, namely any role, activity, and problem.

Chapter 2

Theory Background

In acceptance import, there are some goods which must be handled immediately and it has been arranged by:



The Immediate Service as mentioned above in Article 2 is designated to imported goods like:

a. human part of bodies like kidney, cornea, or blood

b. corpse and ashes

c. threatening goods containing radiation

d. live animals

e. live plants

f. mails and magazines

g. documents (letters) and/or

h. any goods needing immediate rush handling after obtaining head of the customs office permission

Acceptance import also has regulation of landfill relocation for imported goods which has not fulfilled customs duty from the landfill while the landfill while other regulations are based on the Director General of Customs and Excise No. P-26/BC/2007 dated August 30, 2007.

Landfill relocation process from  imported temporary landfill to Rush Handling temporary landfill needs involved cargo company to responsible of any import duty, excise duty and import tax done removed to temporary landfill destined, as stipulated in article 32 of Law 1995 oncustoms.

Base from Basic Air Cargo, manual book of IATA TACT Rules and Rates of receiving imported cargo page 33 explains that in receiving some goods, acceptance import must check:

1. Quantity

2. Weight

3. Volume weight

4. Packing/ marking/ labeling

5. Loadability

Chapter III


Human Resources

In our 3rd assignment, we would like to explain about the human resources which are available in PT. Gapura Angkasa, particularly in its import section. According to our college experience, we ask or simply share the stories about how the human resources in that company.

Based on our resource, most of the staffs who are working in acceptance import section are still in outsourcing period or the company hasn’t made them yet to be their official staffs. When the labour demonstration occurred to remove outsourcing system, the PT. Gapura Angkasa’s staffs decided to not to demonstrate in order to keep their company’s credibility by keeping the company’s image.

The amount of human resources who are now working in acceptance import section is approximately 25 persons in each shift and is divided to several tasks, including acceptance, EDI, checker, porter, AVSEC and supervisor. Nevertheless, they can help each other if there was a high amount of task in one section.

Chapter IV

The Problems and the Explanations

This week we would like to explain about the problems in the acceptance import section which we had mentioned in our 1st chapter few weeks ago, such as when it is about to accept broken goods, the lost goods, the uncompleted documents, the sudden error of Warehouse Management System, and the consignee which is late to take the goods.

The first problem we would like to explain is about when the acceptance import section discovers handicap during receiving the goods, things to do are to take the picture of that goods as evidence that the fault is not on company’s handling, but it is on importer party, probably due to an inappropriate packaging, a carriage which is not appropriate to the rules in the sender ground handling, and then to fill the CIR (Cargo Irregularity Report) contained the information about where do the goods come from and its destination, ULD number, flight number, information about packaging, type of damaged to packaging, damaged discovered and etc.

Losing goods due to the misplacement and an error order, particularly happen in the acceptance import section and to avoid them, people has to correctly fill the information in the document according to the forthcoming cargo data information.

AWB is important because if there was no AWB, so there was no shipment from the different taxed area through airway, correcting the AWB data to the related cargo is also an important thing to do.

If the sudden error of Warehouse Management System happened, some activities will temporarily be stopped and this problem is quite important and people hasn’t found yet for the solution. The only thing can do is it has to work manually, but in acceptance import section, there is an EDI, if WMS is suddenly down, EDI would also can’t work because it can’t work manually.

The consignee which is late to take the goods (unclaimed cargo) usually will be handled by the warehouse operator by making a report to the custom officer and will be saved in overflow storage, if within more than 30 days, the cargo remains unclaimed, so it will be claimed by the country and may to be auctioned by the customs party.

The process for the consignee to receive the goods, they have to possess the letter of attorney, to make DO and to be followed by processing the PPJK, the PIB, to pay the tax, to go to the respond analysis document and to pay the rent for building.

Chapter V

The Conclusion

According to the previous explanation, in our final chapter, we would like to conclude that the cargo import handling of PT. Gapura Angkasa in the acceptance section is done by each staff; either the permanent staff or the outsourcing ones have fulfilled the standard which has been set in the IATA and is basically built by the constitution.

Before the goods come and in to the import storage, those weight, volume and the type of the goods should have been checked by the acceptance party and should have been corrected to the original document which has been sent through the telex or EDI and afterward the goods’ condition will be seen by the checker and if there was a damaged goods, uncompleted document and lost goods, so the further act is to fill CIR (Cargo Irregularity Report).

The Comments

After doing the outdoor course in import storage of PT. Gapura Angkasa, the cargo handling by the acceptance party is quite good if it is seen from the officer’s works in doing documents and handling those goods, and also the cooperation and the togetherness in each line. However, this has to be increased in order to be a well-built group and to be a good model for another part of a group or company.

In the point of view of cargo handling business, they have a good point because the cargo import storage of PT. Gapura Angkasa has been renewed for its facility and is broaden for its storage area, so our further comment is to the officers who really need to be careful in input wms, in counting the amount of goods whether it is exact to the data in the document or not, the checking and the order process.



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